Sign up to your favourite artists’ mailing lists and social media accounts, as well as mailing lists for venues, festivals, event promoters and authorised ticket sellers. This is how you can find out about upcoming events, pre-sale details and other important event information.
If you receive fake tickets or don’t receive your tickets purchased through a ticket resale website,
contact the resale website. You may receive a refund under their ‘Guarantees’.
All resale websites should provide a customer complaints channel including an Australian phone
number and email address.
This advice is provided by Live Performance Australia. Live Performance Australia (LPA) is the peak body for Australia’s live performance industry. LPA represents commercial and independent producers, music promoters, major performing arts companies, small to medium companies, venues (performing arts centres, commercial theatres, stadiums and arenas), festivals, and service providers such as ticketing companies and technical suppliers.